FAQ

ORDERS & SHIPPING

How long will it take to receive my order?

Orders are processed within 1-2 business days. Once shipped, delivery times vary depending on the destination country. Your estimated delivery date will be provided in your order confirmation email, and tracking information will be sent once your order has been shipped.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times are calculated automatically at checkout.

RETURNS

Can I return an item?

Yes, we accept returns within 14 days of receiving your order, provided that the items are unused, unwashed, undamaged, and returned in their original condition.

Who covers the return shipping costs?

Return shipping costs are the responsibility of the customer unless the item received is defective or an error was made on our part.

PRODUCTS

How should I care for my garments?

You can find care and washing instructions in the "CARE" section on each product page.

PAYMENTS

What payment methods do you accept?

We accept credit and debit cards, PayPal, Apple Pay, and other payment methods available at checkout.

Is it safe to shop on your website?

Yes. All transactions are processed through secure and encrypted payment platforms to ensure the protection of your personal and payment information.

CONTACT

How can I contact customer support?

You can get in touch with us via email (hello@leesawear.com), through the contact form on our website, or via WhatsApp (+34 6ı1 13 37 24). We will be happy to assist you with any questions or concerns.

How long does it take to receive a response?

Our team typically responds to all inquiries within 24-48 business hours, although we always aim to reply as quickly as possible.